We try to answer common questions here.
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We partner with top residential window and door repair and replacement companies that are known for high-quality work, a strong local reputation, and an obsessive focus on the customer experience.
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Absolutely not. You and your team know your business better than anyone. We don’t replace your playbook — we invest behind it. Our role is to help you scale what’s already working and provide resources where you want extra support (people, systems, marketing, recruiting, purchasing, technology, and best-practice sharing across the network).
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At First Light, we operate service businesses — which means we’re in the people business. We know your team is the heart of what makes your company great. Our goal is to retain, support, and elevate the people who built the business, while adding capabilities to help them grow.
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Your brand is your legacy — and we treat it that way. First Light partners with great businesses because we admire what you’ve built. We’re not here to “corporatize” your company or swap out what customers love. Our approach is to keep your identity and local decision-making intact, and invest around you with the tools, support, and long-term capital to strengthen the brand you created.
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It depends on your goals. Some founders take chips off the table and continue leading the business day to day. Others step back over time or retire. We’ll work with you to design a leadership and transition plan that fits what you want and what’s best for the team and customers.
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First Light is backed by a small group of long-term, patient investors who support a durable, multi-decade approach. We are not backed by private equity and do not share their focus on the short-term. We believe owners deserve a partner built for the long haul.
Our Process
Plan with Purpose
Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.
Collaborate Openly
You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.
Plan with Purpose
Every project is different. We stay flexible and responsive to make sure the process fits your flow—not the other way around.
Plan with Purpose
When we deliver, it’s not just a finished product—it’s a solution you can trust, backed by real care and effort.
Past Project
The Atlas Project
A bold reimagining of a timeless brand.
Let’s Work Together
If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.